Privacy Policy

Who we are

Trident Tech Solutions LLC is a California limited liability corporation with its headquarters in Coronado, CA. Employees and contracted partners primarily operate remotely in the United States. Our website address is: https://tridentsolves.com. This Privacy Policy explains how Trident Tech Solutions LLC, through its website TridentSolves.com, collects, uses, maintains, and discloses information gathered from users (each, a “User”). This policy applies to the website and all services and products provided by Trident Tech Solutions LLC. This policy aligns with California Consumer Privacy Act, United States Federal Regulations, and the General Data Protection Regulation.

Non-Personal Identification Information

We may collect non-personal identification information about Users, including:

  • Browser type.
  • Device type and specifications.
  • Operating system.
  • Internet service provider details.
  • Technical data related to Users’ interaction with our website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website may use cookies to improve User experience. Cookies are small data files placed on Users’ devices for record-keeping and tracking purposes. Users can configure their browsers to decline cookies or notify them when cookies are being used. Disabling cookies may prevent certain parts of the website from functioning optimally.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for thirty days and preferences may last indefinitely. If you log out of your account, the login cookies will be removed.

How We Use Collected Information

If you request a password reset, your IP address will be included in the reset email.

TridentSolves.com may use User information for purposes such as:

  1. Improving Customer Service
    • Responding more efficiently to inquiries and support requests.
  2. Personalizing User Experience
    • Gaining insights into how Users interact with our website to enhance functionality.
  3. Enhancing Our Website
    • Utilizing feedback to improve our services and resources.
  4. Processing Transactions
    • Using provided information exclusively to fulfill orders or deliver requested services.
  5. Running Promotions, Surveys, or Contests
    • Sharing information on topics of interest to Users who opt-in.
  6. Email Communications
    • Sending periodic updates, announcements, and marketing materials (Users can unsubscribe at any time).
  7. Advertising
    • Partnering with third-party service providers to deliver advertisements based on User preferences, with consent where required.

Sharing Personal Information

We do not sell, trade, or rent Users’ personal information. We may:

Share personal information with advertising partners for targeted campaigns, obtaining consent where legally required.

Share aggregated demographic information with trusted partners for analytical purposes.

Collaborate with third-party service providers to deliver services (e.g., newsletters, surveys).

What rights you have over your data and software

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We are committed to complying with data privacy protections as prescribed by law and strive to embody the Free and Open Source Principles of Community, Transparency and Freedom wherever practicable.

Third-Party Websites

Users may encounter links to third-party websites on TridentSolves.com. These external sites operate independently and are governed by their privacy policies. We are not responsible for the practices or content of linked websites.

For example, cookies from advertising partners may be used to show relevant ads based on prior interactions with our website. These cookies do not collect personal information such as name, email, or phone number. Users can opt out of targeted advertising by visiting the respective ad partner’s opt-out page.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Updates to This Privacy Policy

Trident Tech Solutions reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be reflected below. Users are encouraged to periodically review this policy for any updates.

Acceptance of Terms

By using this website, you accept the terms of this Privacy Policy. If you disagree, please refrain from using the website. Continued use after any policy changes will constitute acceptance of those changes.

Contacting Us

If you have questions about this Privacy Policy, please contact us at:

Trident Tech Solutions LLC
https://tridentsolves.com
Email: jeremy@tridentsolves.com

Last updated: December 2, 2024